How do I close my account online?
Savings
Oxbury Online Banking
I want to reset my Oxbury Online Banking password. What do I need to do?
I’ve tried to send myself a reset password link, but I haven’t received one?
Why can’t I see the QR code when I’m registering for Oxbury Online Banking?
Can I manage my account without the Oxbury App?
Oxbury Bank App Questions
How can I access and service my account outside of the UK?
I have forgotten my Oxbury PIN. What should I do?
I have a registered fingerprint, but the Oxbury App will not accept it
Can I have two individuals with separate savings accounts under different names registered on the same device?
Can I view my account via the Oxbury App if I have an Android device?
What should I do if the app will not accept my fingerprint or recognise my face?
Savings Application
Can I apply for a Farm Business Savings Account if I am not a Farm Business?
Can I open a joint savings account?
If Oxbury cannot electronically verify me, what documents will I be asked for?
Can I have special characters in my Username and password?
How can I apply for a Savings account?
Account Opening
Is there a minimum amount of money that I must deposit in order to open a savings account?
What do I need to open an Oxbury savings account?
Who can certify my documents?
Can I open an account by post?
My utility bills are in my partner’s name. What other documents will you accept?
How do you verify my identity or my business?
Payments
Are payments made over a weekend?
Can I cancel my withdrawal request from my Easy Access account?
Can I make more than one deposit into my savings account?
How do I withdraw money from my Easy Access account?
Is my money protected?
What happens if I do not fund my savings account within the funding window?
Account Management
I am both a personal customer and a business customer of Oxbury. Are both accounts covered up to £120,000?
What is considered a ‘temporary high balance’?
Why hasn't the interest rate changed on my Savings account if the Bank of England base rate has changed?
I already have an account with you, but I would like to open another one. How can I do this?
What is a Linked Account?
How do I provide notice on my Notice account?