Savings

How do I close my account online?

I want to reset my password on my online banking, what do I need to do?

I’ve tried to send myself a reset password link but haven’t received one?

Why can’t I see the QR code when I’m registering for my online banking?

Can I manage my account on the website without the Oxbury App?

How can I access/service my Account outside of the UK?

I have forgotten my Oxbury PIN, what should I do?

I have a registered fingerprint, but it will not accept it in the Oxbury App?

Can I have two separate savings accounts under different names registered with the same registered device?

Can I view my account via the Oxbury App if I have an Android device?

What should I do if the app will not accept my fingerprint or recognise my face?

Can I apply for a Farm Business Account if I am not a Farm Business?

Can I open a joint savings application?

If we can’t electronically verify you, what documents will we ask for?

Can I have special characters in my password and username?

How can I apply for a Savings account?

Is there a minimum amount of money that I must deposit to be able to open a savings account?

What do I need to open a personal or business savings account?

Who can certify my documents?

Can I open an account by post?

My utility bills are in my partners name, what else will you accept?

How do you verify my identity or my business?

Are payments made over a weekend?

Can I cancel my withdrawal request from my Easy Access Account?

Can I make more than one deposit into my savings account?

How do I withdraw from my Easy Access Account?

Is my money protected?

What is the 'Confirmation of Payee Scheme'?

How to set your maturity instructions with Oxbury

I am both a personal customer and a business customer of Oxbury. Are both accounts covered up to £120,000?

What is considered a ‘temporary high balance’?

How do I de-register my device / smart phone?

Why hasn't the interest rate changed on my Savings account if the Bank of England base rate has increased?

I already have an account with you, but want to open another one, how can I do this?