Oxbury takes security and authentication seriously. As part of being an Oxbury customer, you are required to use the Oxbury App to log in to Oxbury Online Banking and approve certain instructions.
In the cases where your current device is not compatible with the minimum requirements of the Oxbury App, you can de-register that device by following these steps and then re-register on another device.
If you are unable to de-register your device, or require an alternative method for authentication, please contact us by using the chat function, which can be found on www.oxbury.com or our FAQs, or email savings@oxbury.com and we can enable this for you. We’re here to help you, from Monday to Friday at 9:00am to 5:30pm, except bank holidays.