Dedicated support needs for difficult circumstances
Arrears & Vulnerable
I am in arrears and I am unable to make a payment through my dashboard
Money worries
Will arrears affect my credit score?
Is there a way to pause or reduce payments temporarily?
What options are available to manage arrears?
Can I make a payment over the phone?
What happens if I’m late with, or I think I will be late in paying a monthly instalment?