From 16th September 2025, to ensure our app remains up to date and secure, we are implementing a minimum software requirement of Android 9 (Android Pie). Any devices that are running software older than this will unfortunately no longer be able to use the Oxbury App.
Because our App is used for authentication when logging into Oxbury on any device, you will either need to upgrade to Android 9 (if possible) or register a different smart phone which meets our updated minimum software requirements. If you aren’t able to do either of these, please open your Oxbury App to read more about the next steps you will need to take.
If you are unable to open your App or require more help, please get in touch with our customer services team who will be able to help. You can email us on savings@oxbury.com, or if you are a lending customer help@oxbury.com. You can also contact us by using the chat function, which can be found in Oxbury Online Banking or on our website.
We’re here to help you, from Monday to Friday at 9:00am to 5:30pm, except bank holidays.